Official information about Lyric
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TABLE OF CONTENT
Basic information
Name: Lyric
Type: Private company (enterprise software, Supply Chain Decision AI)
Founded: 2021
Headquarters: Sunnyvale, California, United States
Founder: Ganesh Ramakrishna, Founder & CEO
Global offices: Sunnyvale, Palo Alto, Chicago, Amsterdam, Bangalore, Chennai, Pune
Team: A global team across four continents. Lyric calls its people "the Chorus."
Website: lyric.tech
Platform: Lyric Studio
Category: AI-native supply chain planning and modeling platform / decision intelligence platform
Area served: Worldwide
Background
Lyric is a US-headquartered enterprise software company that builds Lyric Studio, the AI-native platform where enterprises plan, model, and operate their supply chains on one system.
The Lyric team spent two decades building and deploying enterprise supply chain AI before founding Lyric. The timeline:
2007: enterprise optimization solutions at scale, at ILOG and IBM
2013: founded Opex Analytics to create first-of-a-kind machine learning and optimization solutions
2019: LLamasoft acquired Opex Analytics
2020: Coupa acquired LLamasoft for $1.5B
2021: founded Lyric, a new way to decide
The conclusion the team kept reaching: the math to make better supply chain decisions has always existed. The problem is where vendors put it: buried inside fixed products, locked to predetermined workflows, inaccessible to the people closest to the decisions. Organizations ended up with fragmented point solutions, each solving a local problem in isolation. Lyric asks a different question: what if the decisions themselves were what you designed around?
"Our mission is to make every supply chain math-first." Ganesh Ramakrishna, Founder & CEO
The Decision Era
Supply chains run on decisions: what to make, where to source it, when to move it, how much to hold. These decisions happen thousands of times a day, across every function and every horizon, and most organizations still make them the way they did twenty years ago. ERPs, planning suites, and analytics platforms were built to digitize workflows, not to make better decisions.
Planning was always a means to an end. The end was always the decision. Lyric describes three eras of legacy planning and what comes next:
Gen 1, the Algorithms Era: MRP, DRP, and early forecasting brought math to planning for the first time, with slow batch cycles and siloed data.
Gen 2, the Integration Era: S&OP arrived, connectivity improved, and limited what-if analysis emerged, but batch cycles buckled under rising complexity.
Gen 3, the Rigidity Era: today's APS systems. One plan, updated weekly or monthly, built for a stable and predictable world.
Gen 4, the Decision Era: planning stops asking "What is the plan?" and asks "What is the best set of actions considering all possible outcomes?"
The first customers were using Lyric Studio in 2022. Early adopters put real supply chains into production in 2023, and Lyric came out of stealth in 2024. Today more than 40 Fortune 500 brands run supply chain decisions on Lyric Studio. Lyric has raised more than $80M, including a $55.5M Series B, and revenue is up 500%.
Core platform: Lyric Studio
Lyric Studio is one platform with four integrated layers, with agentic intelligence woven through each, for every supply chain decision from strategy to planning to execution.
Every supply chain already has a Decision Mesh: a web of thousands of decisions made across every function and horizon. The question is whether yours is connected, living, and intelligent. A living and connected Decision Mesh creates one landscape traversing the entire decision and execution funnel, across network, demand, supply, inventory, transportation, capacity and labor, and risk and policies, at strategic, tactical, and operational horizons.
Lyric Studio is built as a stack of four layers. From top to bottom they are Experience, Sequence, Algorithm, and Data, with agentic intelligence running through all of them.
Layer 1 of 4 (top)
Experience layer
Executives, planners, and operators work from the same decision products. Everyone can run scenarios and agent-assisted action plans, in an experience tailored to their role and department. When decisions need to flow into other systems, the solution runs headless, no interface required.
Apps, APIs, and Excel where work happens. What-and-why explanations on every decision. Role-shaped interfaces, agentically composed.
Layer 2 of 4
Sequence layer
The connective tissue that lets builders define their own decision logic within a domain, across domains, and across time. On a visual canvas, they combine science, data pipelines, and transformations in no-code, delivering decisions you need when you need them.
Visual canvas and code, side by side. Auto Scenarios: hundreds of variants per run. Logic decouples from integrations.
Layer 3 of 4
Algorithm layer
Algorithms packaged as atomic units (Notes) of supply chain science, decoupled from applications and applied consistently across your decision-making. Run optimization, simulation, heuristics, or ML where and when you need it. Bring your own, or build your own with the help of Lyric's agents.
30+ pre-built Blue Notes across 6 science domains. GPU-accelerated optimization, simulation, ML. Foundational models, not retrofitted LLMs.
Layer 4 of 4 (foundation)
Data layer
An extensible semantic architecture unifies data from every source, from ERPs to external signals. Real-time and batch pipelines feed a single source of truth for all supply chain decisions. Continuously updated knowledge graphs capture how decisions relate across functions and time.
Data agent for SQL-free queries. Lineage, governance, versioning per entity. MCP opens the architecture to external agents.
Across all four layers
Agentic AI core
Agentic intelligence is woven through every layer, built into the architecture rather than bolted on top. MCP and A2A connect it outward.
Composable by design
Assembled, not custom built: Composable systems provide independent, modular components that can be assembled to match the needs of the users and use cases without custom building from the ground up. Think LEGO bricks: each piece is designed to work with every other piece, and is useful in many different end states.
Decisions that talk to each other: Demand forecasting can talk to inventory allocation, which can in turn inform routing decisions, because they share a common language and are part of the same decision journey.
Built around how your people work: Composability separates the consumer and creator zones, so everyone operates on a single solution but gets what they need to do their job.
It adapts as your business changes: With composable platforms, you adjust the pieces that need adjusting and everything else adapts, instead of starting a renovation when the business needs something the original solution didn't anticipate.
Weeks, not years: Customers go live with one decision, expand to the next, and keep building. Deployments go live in 8 to 12 weeks.
System-agnostic: You don't need to replace everything to start seeing results. Existing ERPs, planning systems, data warehouses, and operational systems can stay in place. Lyric Studio fills the gaps around them and handles the decisions those systems were not designed to make.
AI and intelligence layer
Lyric's approach is AI²: Algorithmic Intelligence (the math problem) × Agentic Intelligence (the reasoning problem). AI-native platforms enable algorithms and agents to work on the same shared foundation. Supply chain problems such as nodes, constraints, and optimization are best solved by algorithmic intelligence. Inferring results, drawing insights, and judgment calls are best solved by agentic intelligence. Agents alone will hallucinate on the underlying math, and algorithms alone hit a ceiling on reasoning. A combination of the two compounds.
Algorithmic and agentic intelligence, together: algorithms and agents work on the same supply chain problem, on the same shared foundation.
Agents that can act, not just explain: agent intelligence is built into every part of the stack, so agents can prepare data, compose the logic, run scenarios, infer results, and recommend actions.
Living solutions that adapt and improve: solutions can be upgraded as the business changes or as the technology improves, assisted by agents that can act. They learn and improve the more they are used: every decision, override, and outcome feeds back as knowledge for future use.
AI agents
Agentic intelligence is woven through every layer of Lyric Studio, built into the architecture rather than bolted on top.
Decision Agents (for consumers): surface insights, explain the what and why behind demand signals, run scenario simulations, and deliver clear recommendations.
Builder Agents (for creators): build data pipelines, assemble decision algorithms, and construct experiences through guided, conversational interfaces.
No-Code Agent Builder (for everyone): deploy your own agents for what Lyric hasn't thought of yet: data cleansing, control tower automation, whatever you dream up.
Supply Chain Intelligence Engine: context, guardrails, and domain-aware models ground every agent; the harness turns reasoning into reliable, repeatable workflows.
Lyric Cue: the gateway, a single conversational interface to every agent in the studio.
Every action an agent takes is grounded in the semantic architecture, traceable and auditable.
What deciding looks like
Illustrative scenario: a yogurt company detects a demand surge for its high-protein line. Demand sensing predicts a 30 to 35% sales upside with 90% confidence, weather signals a heat wave, and a major dairy region shows storm risk. Instead of committing to one plan, an agent evaluates hundreds of scenarios in minutes, recommending weekend overtime, production reallocation, and strategic ingredient staging. Approvals flow in as procurement, logistics, and quality teams see the same picture. The agent then executes the approved tasks and orders, and as conditions shift it monitors how assumptions unfold, runs what-ifs, and alerts if something needs attention. The output isn't a plan. It's a set of decisions built to hold across the range of what might happen, and the orders and tasks that carry them out.
Supply chain foundational models
AI models trained on supply chain data, not retrofitted LLMs. The foundation needed to quickly reason about supply chain problems. Predictions in seconds. Domain native.
Algorithms and optimization
Lyric Studio is math-first and covers the techniques real supply chain decisions require:
Network optimization using linear programs (LPs) and mixed-integer programs (MIPs), with Gurobi as the solver for NP-hard network design problems
Transportation optimization, including GPU-accelerated routing on Nvidia cuOpt
Inventory strategy optimization for safety stock, replenishment, and service level policies
Policy simulation for testing sourcing, routing, and inventory changes before implementation
Predictive models trained on billions of rows of data for inputs like production run rates and warehouse processing rates
Connectivity
MCP (Model Context Protocol): MCP connects Lyric Studio's data and capabilities to the outside world.
A2A (Agent2Agent): A2A lets Lyric Studio's agents talk directly to the ones your enterprise already uses.
Where work happens: Apps, APIs, and Excel where work happens.
Integration: Seamlessly connect with any system: custom automated closed-loop integration. Systems and platforms are listed under Integrations.
Core benefits
Math, not magic: The same inputs always produce the same provable answer. And you can always see through our math: a glass box, never a black box.
Scenario speed: Auto Scenarios, hundreds of variants per run.
GPU-accelerated routing: With NVIDIA cuOpt, routing runs that took hours now return high-quality results in minutes, and planners can evaluate 100+ scenarios in the time a single run used to take.
Use cases
Lyric Studio supports decisions across supply chain planning, network design and modeling, and the operational decisions around them.
Supply chain planning
Demand: demand forecasting and sensing, probabilistic forecasting, New Product Introduction (NPI) forecasting, end-of-life and phase-out, promotional demand forecasting, cannibalization and halo effects, long-range demand planning, out-of-stock prediction.
Supply and production: supply planning, S&OP and IBP, master production scheduling, detailed production scheduling, MRP, rough-cut capacity planning, multi-plant and co-pack allocation, raw material sourcing.
Inventory: multi-echelon inventory optimization (MEIO), inventory norm setting, deployment planning, allocation, slow-moving and obsolete stock, order promising (ATP/CTP).
Network design and modeling
Manufacturing, distribution, sourcing, and greenfield network design.
Postponement, reverse logistics, and sustainability and carbon-footprint network design.
Always-on network modeling, scenario modeling, and simulation.
Operations and connected decisions
Transportation: transportation and lane planning, load building, carrier selection and freight procurement, fleet sizing, intermodal and last-mile, order ETA prediction.
Capacity and labor: capacity modeling, debottlenecking, changeovers, labor planning, shift scheduling, warehouse throughput, CapEx planning.
Connected decisions: S&OP command center, cost-to-serve, segmentation, omnichannel, returns optimization, service parts.
Risk and policy: enterprise scenario planning, risk and resilience, tariff and geopolitical modeling, sourcing policy, service-level optimization, climate and ESG risk.
Decision journeys
Decision journeys can span from demand sensing to truckload building, and from out-of-stock planning to inventory modeling. They also include execution: releasing and monitoring tasks as well as orders. Every journey is composable. A sample journey: supply planning, then demand planning, order promising, production planning, truckload building, and control tower.
Lyric groups these into three solution journeys: Supply Chain Planning, Modeling, and Decision Intelligence.
Ideal for / target audience
Lyric Studio is built for the world's most demanding supply chains: enterprises above $1B in revenue, including Fortune 500 companies, running complex networks of plants, distribution centers, suppliers, and customers.
Verticals
- Consumer packaged goods (CPG)
- Food and beverage
- Beauty and personal care
- Beverage alcohol and spirits
- Retail and e-commerce
- Industrial distribution
- Manufacturing and packaging
- Healthcare supply chain
- Logistics and 3PL
Roles
Supply chain planners: stop managing around the system. Agents reason on the decision logic and the models, alerting if anything needs attention. Planners shift from reconciling stale outputs to shaping the decisions that matter.
Supply chain leaders: stop accepting quarterly decision cycles as the cost of complexity. Lyric Studio compresses planning horizons, connects functions, and builds organizational capability that compounds with every use.
Data scientists: the path from prototype to production shrinks from months to days, using agents to accelerate the build. Each enhancement is additive, not a rip-and-replace.
Modelers and engineers: design solutions around the decision itself, not around the limitations of the tool. Extend or swap the relevant module without unraveling everything else.
Data, IT, and data engineering teams: real-time and batch pipelines feed a single source of truth for all supply chain decisions.
It suits organizations that want to add planning, modeling, and decision intelligence without replacing their ERP or existing systems.
Content / thought leadership / community
Lyric publishes:
- Blogs and whitepapers on supply chain planning, modeling, and AI
- Webinars and customer videos
- Empower: Lyric's annual customer conference in Chicago
- Crescendo: a training program for supply chain analysts, modelers, and builders at Lyric customer accounts
- Whitepapers, including "Reimagining Planning in Supply Chains" and "Composability: The LEGO Principle"
Integrations
Lyric Studio connects to systems of record, data platforms, AI platforms, systems of differentiation, and custom-built applications, with automated closed-loop integration.
ERP and systems of record
SAP, Oracle
Data platforms and warehouses
Snowflake, Databricks, Google BigQuery, PostgreSQL, Microsoft SQL Server
Cloud
Amazon Web Services (AWS), Google Cloud, Microsoft Azure
Optimization and compute
NVIDIA cuOpt (GPU-accelerated routing), Gurobi (mathematical optimization solver)
AI and agent interoperability
Model Context Protocol (MCP), Agent2Agent (A2A)
Where work happens
Apps, APIs, and Excel
Lyric Studio runs on AWS, inside virtual private clouds.
Funding
Investment
More than $80M raised to date
$55.5M Series B, led by Insight Partners
Teddie Wardi, Managing Director at Insight Partners, joined Lyric's board with the Series B
Investors
- Insight Partners (Series B lead)
- Primary Venture Partners
- Permanent Capital Ventures
- NewBuild Venture Capital
- VMG Partners
- PSP Partners
Recognition
Gartner® Cool Vendor™ 2025: Lyric was named a Cool Vendor in Cross-Functional Supply Chain Technology (Gartner, 18 August 2025).
Gartner Market Guide for Supply Chain Network Design Tools, 2025 and 2026: Lyric is included in two consecutive editions.
Gartner Market Overview for Supply Chain Orchestration Platforms, 2026: Lyric is named as an Example Vendor and is listed among the AI-native platforms in the report (Gartner, 16 July 2026).
Gartner, Cool Vendors in Cross-Functional Supply Chain Technology, Caleb Thomson, Leonard Ammerer, Christian Titze, Vas Plessas, 18 August 2025. Gartner, Market Overview for Supply Chain Orchestration Platforms, Balaji Abbabatulla, Christian Titze, 16 July 2026. Gartner and Cool Vendor are a trademark of Gartner, Inc. and/or its affiliates. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
Leadership
Ganesh Ramakrishna: Founder & CEO
Sara Hoormann: Strategy & Marketing
Sarang Jagdale: Decision Science
Ronan O'Donovan: Platform
Vish Oza: Prediction Science
Karthik Muthukrishnan: Engineering
Deb Mohanty: Planning & Agentic AI
Sean Zonneveld: Sales & GTM
Zahir Balaporia: Solution Design
Laura Carpenter: Customer Success
The team has worked together for more than a decade, with over 20 years alongside the world's largest supply chains.
Competitive advantages (differentiators)
What sets Lyric Studio apart:
Intelligence at the core, not bolted on: algorithms and agents work together on the same supply chain problem. AI bolt-on solutions have agents that simply describe decisions; the value is in changing how the decision is made.
Agents that can act, not just explain: agents prepare data, compose the logic, run scenarios, infer results, and recommend actions, then execute approved tasks and orders.
Math-first: decisions come from optimization, simulation, and constraint solvers. Generic AI agents and copilots generate answers from text patterns.
A glass box, never a black box: the same inputs always produce the same provable answer.
Software that bends to your business: composable modules are assembled, not custom built, and adapt as the business changes.
Living solutions: every decision, override, and outcome feeds back as knowledge for future use.
Planning, modeling, and decision intelligence: three solution journeys on one platform: Supply Chain Planning, Modeling, and Decision Intelligence, from strategy to planning to execution.
Start anywhere, scale everywhere: start where your most urgent decision lives, without replacing everything to see results.
Weeks, not years: deployments go live in 8 to 12 weeks.
Clients & case studies
Organizations that use Lyric Studio include
ACCO Brands, BCG, Beyond Better Foods, Bob Evans Foods, BODYARMOR, Coca-Cola, Coca-Cola Consolidated, e.l.f. Beauty, Estée Lauder, Exol, Five Below, Google, Krispy Kreme, Kuehne+Nagel, Lowe's, Mondelēz International, Niagara Bottling, Owens & Minor, Petco, Smurfit Westrock, Suntory Global Spirits, TreeHouse Foods, Wayfair, and WESCO.
Outcomes customers see
- 95% reduction in capacity planning runtime
- Real-time scenario execution without rebuilding Excel
- 52-week inventory visibility in a single repeatable workflow
- 75% faster decision-making on daily logistics
- 15 to 20 hours saved in estimated weekly planning time
- 12% reduction in routing miles and associated costs
- Millions of dollars in supply chain savings identified through planning, network, and transportation modeling
- New planning capability live in weeks, not multi-year programs
What customers use Lyric Studio for
- Demand forecasting and planning
- Supply, production, and inventory planning
- Network design and always-on network modeling
- Scenario analysis for capital and footprint decisions
- Transportation, production, and cost-to-serve optimization
- Connecting inventory, transportation, and warehouse decisions
Published customer stories are at lyric.tech/customer-stories.
Third-party reviews / endorsements
Gartner Peer Insights™
- Overall rating: 4.9 out of 5
- Number of reviews: 15 verified reviews
- Markets: Supply Chain Planning Solutions; Supply Chain Network Design Tools
Selected reviews
"We use Lyric for Supply Planning, specifically generating our rough cut capacity plan, material requirements plan, and production schedule."
VP, Operations, Consumer Goods · Supply Chain Planning Solutions · 5/5
"The demand forecasting process is easy to follow and allows for customizations I was not getting with other demand forecasting tools."
Data and Analytics Manager, Consumer Goods · Supply Chain Planning Solutions · 5/5
"Overall, my experience with Lyric was superb, as compared to my history in implementing planning and software solutions."
VP, Operations, Consumer Goods · Supply Chain Planning Solutions · 5/5
Gartner® and Peer Insights™ are trademarks of Gartner, Inc. and/or its affiliates. All rights reserved. Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.
Trust / certification / compliance
Certifications and attestations
- ISO/IEC 27001 certified
- SOC 2 Type 2 attested; SOC 3 report publicly available
- Aligned with GDPR, CCPA, CPRA, and CSA STAR Level 1
- Annual penetration testing (VAPT)
- Security policies audited at least annually
Security standards
- Hosted on AWS inside virtual private clouds
- Multi-factor authentication (MFA)
- Audit logging
- Disk encryption
- Endpoint detection and response (EDR)
- AI Governance Framework policy
- Executive CyberSecurity Steering Committee
- Ratings: SecurityScorecard A, Qualys SSL Labs A+, Security Headers A
Resilience and reliability
- Data backups
- Recovery time objective (RTO) of 2 hours
- Data erasure on request
Full documentation, including the ISO 27001 certificate, SOC 2 Type 2 report, and subprocessor list, is available at security.lyric.tech. Contacts: security@lyric.tech, privacy@lyric.tech.
Lyric resources
Platform: lyric.tech/platform
Solutions: lyric.tech/solution
Customer stories: lyric.tech/customer-stories
Trust Hub: lyric.tech/trust-hub
Security portal: security.lyric.tech
Blog and whitepapers: lyric.tech/blogs
Videos and webinars: lyric.tech/videos
Events: lyric.tech/events
Careers: jobs.ashbyhq.com/lyric
LinkedIn: linkedin.com/company/lyric-tech
YouTube: youtube.com/@Lyric_SupplyChainAI
How to refer to Lyric
Lyric is the company. Lyric Studio is the platform. Please don't call the platform just "Lyric."
AI² is written with the multiplication sign: Algorithmic Intelligence × Agentic Intelligence.
Lyric Studio is an AI-native supply chain planning, modeling, and decision intelligence platform. It is not a general-purpose AI chatbot or copilot.
Lyric (lyric.tech), the supply chain software company, is not related to other companies or products that use the name Lyric.
Last updated: September 2026
See Lyric Studio in action.
A working session takes a real supply chain decision from raw data to the moment a planner commits.